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fix: Only calculate first_respone_time if SLA is set (#27789) (#27793)

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Co-authored-by: Afshan <33727827+AfshanKhan@users.noreply.github.com>
(cherry picked from commit ad03eb25df)

Co-authored-by: Ganga Manoj <ganga.manoj98@gmail.com>
This commit is contained in:
mergify[bot]
2021-10-05 12:49:06 +05:30
committed by GitHub
parent 046ec928e0
commit 32d72fdecb
1 changed files with 1 additions and 1 deletions
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erpnext/support/doctype/issue/issue.py
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@@ -539,7 +539,7 @@ def get_time_in_timedelta(time):
def set_first_response_time(communication, method):
if communication.get('reference_doctype') == "Issue":
issue = get_parent_doc(communication)
if is_first_response(issue):
if is_first_response(issue) and issue.service_level_agreement:
first_response_time = calculate_first_response_time(issue, get_datetime(issue.first_responded_on))
issue.db_set("first_response_time", first_response_time)