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erpnext/config/support.py

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+from frappe import _
+
+data = [
+	{
+		"label": _("Documents"),
+		"icon": "icon-star",
+		"items": [
+			{
+				"type": "doctype",
+				"name": "Support Ticket",
+				"description": _("Support queries from customers."),
+			},
+			{
+				"type": "doctype",
+				"name": "Customer Issue",
+				"description": _("Customer Issue against Serial No."),
+			},
+			{
+				"type": "doctype",
+				"name": "Maintenance Schedule",
+				"description": _("Plan for maintenance visits."),
+			},
+			{
+				"type": "doctype",
+				"name": "Maintenance Visit",
+				"description": _("Visit report for maintenance call."),
+			},
+			{
+				"type": "doctype",
+				"name": "Newsletter",
+				"description": _("Newsletters to contacts, leads."),
+			},
+			{
+				"type": "doctype",
+				"name": "Communication",
+				"description": _("Communication log."),
+			},
+			{
+				"type": "doctype",
+				"name": "Serial No",
+				"description": _("Single unit of an Item."),
+			},
+		]
+	},
+	{
+		"label": _("Setup"),
+		"icon": "icon-cog",
+		"items": [
+			{
+				"type": "doctype",
+				"name": "Support Email Settings",
+				"description": _("Setup incoming server for support email id. (e.g. support@example.com)")
+			},
+		]
+	},
+	{
+		"label": _("Standard Reports"),
+		"icon": "icon-list",
+		"items": [
+			{
+				"type": "page",
+				"name": "support-analytics",
+				"label": _("Support Analytics"),
+				"icon": "icon-bar-chart"
+			},
+			{
+				"type": "report",
+				"name": "Maintenance Schedules",
+				"is_query_report": True,
+				"doctype": "Maintenance Schedule"
+			},
+		]
+	},
+]