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docs/user/support/docs.user.support.maintenance_visit.md
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docs/user/support/docs.user.support.maintenance_visit.md
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{
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"_label": "Maintenance Visit"
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}
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---
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A Maintenance Visit is a record for a visit made by an engineer to a Customer’s premises usually against a Customer Issue. You can create a new Maintenance Visit from:
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> Support > Maintenance Visit > New Maintenance Visit
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The Maintenance Visit contains information about the:
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- Customer.
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- The Items that were inspected / maintenance activity was carried out on.
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- Details of actions taken.
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- The person who carried out the actions.
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- Feedback from the Customer.
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