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[docs] mfg and accounts module completed

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Priya
2013-09-17 11:19:34 +05:30
parent 42573bcc90
commit 92027ebdb7
17 changed files with 128 additions and 25 deletions
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7
docs/user/support/docs.user.support.customer_issue.md
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@@ -3,7 +3,7 @@
"_label": "Customer Issue"
}
---
If you are selling **Items** under warranty or if you have sold and extended service contract Annual Maintenance Contract (AMC), your **Customer** may call you about an issue or a bread-down and give you the Serial No of this Item.
If you are selling **Items** under warranty or if you have sold and extended service contract like the Annual Maintenance Contract (AMC), your **Customer** may call you about an issue or a break-down and give you the Serial No of this Item.
To record this, you can create a new **Customer Issue** and add the **Customer** and **Item** / **Serial No**. The system will then automatically fetch the Serial No’s details and indicate whether this is under warranty or AMC.
@@ -13,5 +13,10 @@ To create a new **Customer Issue**:
> Support > Customer Issue > New Customer Issue
![Customer Issue](img/customer-issue.png)
If a Customer visit is required to address the issue, you can create a new Maintenance Visit record from this.