{
 "allow_import": 1,
 "autoname": "naming_series:",
 "creation": "2013-01-10 16:34:30",
 "doctype": "DocType",
 "document_type": "Setup",
 "field_order": [
  "naming_series",
  "status",
  "complaint_date",
  "column_break0",
  "customer",
  "serial_no",
  "section_break_7",
  "complaint",
  "issue_details",
  "item_code",
  "item_name",
  "description",
  "column_break1",
  "warranty_amc_status",
  "warranty_expiry_date",
  "amc_expiry_date",
  "resolution_section",
  "resolution_date",
  "resolved_by",
  "resolution_details",
  "contact_info",
  "customer_name",
  "contact_person",
  "contact_display",
  "contact_mobile",
  "contact_email",
  "territory",
  "customer_group",
  "col_break4",
  "customer_address",
  "address_display",
  "service_address",
  "more_info",
  "company",
  "col_break6",
  "complaint_raised_by",
  "from_company",
  "amended_from"
 ],
 "fields": [
  {
   "fieldname": "naming_series",
   "fieldtype": "Select",
   "label": "Series",
   "no_copy": 1,
   "oldfieldname": "naming_series",
   "oldfieldtype": "Select",
   "options": "SER-WRN-.YYYY.-",
   "reqd": 1,
   "set_only_once": 1
  },
  {
   "default": "Open",
   "fieldname": "status",
   "fieldtype": "Select",
   "in_list_view": 1,
   "in_standard_filter": 1,
   "label": "Status",
   "no_copy": 1,
   "oldfieldname": "status",
   "oldfieldtype": "Select",
   "options": "\nOpen\nClosed\nWork In Progress\nCancelled",
   "reqd": 1,
   "search_index": 1
  },
  {
   "default": "Today",
   "fieldname": "complaint_date",
   "fieldtype": "Date",
   "label": "Issue Date",
   "oldfieldname": "complaint_date",
   "oldfieldtype": "Date",
   "reqd": 1,
   "search_index": 1
  },
  {
   "fieldname": "column_break0",
   "fieldtype": "Column Break",
   "oldfieldtype": "Column Break",
   "width": "50%"
  },
  {
   "fieldname": "serial_no",
   "fieldtype": "Link",
   "label": "Serial No",
   "options": "Serial No"
  },
  {
   "fieldname": "customer",
   "fieldtype": "Link",
   "in_global_search": 1,
   "in_standard_filter": 1,
   "label": "Customer",
   "oldfieldname": "customer",
   "oldfieldtype": "Link",
   "options": "Customer",
   "print_hide": 1,
   "reqd": 1,
   "search_index": 1
  },
  {
   "fieldname": "section_break_7",
   "fieldtype": "Section Break"
  },
  {
   "fieldname": "complaint",
   "fieldtype": "Text Editor",
   "label": "Issue",
   "no_copy": 1,
   "oldfieldname": "complaint",
   "oldfieldtype": "Small Text",
   "reqd": 1
  },
  {
   "fieldname": "issue_details",
   "fieldtype": "Section Break",
   "label": "Item and Warranty Details",
   "oldfieldtype": "Section Break",
   "options": "fa fa-ticket"
  },
  {
   "fieldname": "item_code",
   "fieldtype": "Link",
   "in_list_view": 1,
   "in_standard_filter": 1,
   "label": "Item Code",
   "oldfieldname": "item_code",
   "oldfieldtype": "Link",
   "options": "Item",
   "search_index": 1
  },
  {
   "depends_on": "eval:doc.item_code",
   "fieldname": "item_name",
   "fieldtype": "Data",
   "label": "Item Name",
   "oldfieldname": "item_name",
   "oldfieldtype": "Data",
   "read_only": 1
  },
  {
   "depends_on": "eval:doc.item_code",
   "fieldname": "description",
   "fieldtype": "Small Text",
   "label": "Description",
   "oldfieldname": "description",
   "oldfieldtype": "Small Text",
   "read_only": 1,
   "width": "300px"
  },
  {
   "fieldname": "column_break1",
   "fieldtype": "Column Break",
   "oldfieldtype": "Column Break",
   "width": "50%"
  },
  {
   "fieldname": "warranty_amc_status",
   "fieldtype": "Select",
   "label": "Warranty / AMC Status",
   "options": "\nUnder Warranty\nOut of Warranty\nUnder AMC\nOut of AMC"
  },
  {
   "fieldname": "warranty_expiry_date",
   "fieldtype": "Date",
   "label": "Warranty Expiry Date"
  },
  {
   "fieldname": "amc_expiry_date",
   "fieldtype": "Date",
   "label": "AMC Expiry Date"
  },
  {
   "fieldname": "resolution_section",
   "fieldtype": "Section Break",
   "label": "Resolution",
   "oldfieldtype": "Section Break",
   "options": "fa fa-thumbs-up"
  },
  {
   "fieldname": "resolution_date",
   "fieldtype": "Datetime",
   "label": "Resolution Date",
   "no_copy": 1,
   "oldfieldname": "resolution_date",
   "oldfieldtype": "Date",
   "search_index": 1
  },
  {
   "fieldname": "resolved_by",
   "fieldtype": "Link",
   "ignore_user_permissions": 1,
   "label": "Resolved By",
   "no_copy": 1,
   "oldfieldname": "resolved_by",
   "oldfieldtype": "Link",
   "options": "User",
   "search_index": 1
  },
  {
   "fieldname": "resolution_details",
   "fieldtype": "Text",
   "label": "Resolution Details",
   "no_copy": 1,
   "oldfieldname": "resolution_details",
   "oldfieldtype": "Text"
  },
  {
   "collapsible": 1,
   "depends_on": "customer",
   "fieldname": "contact_info",
   "fieldtype": "Section Break",
   "label": "Customer Details",
   "options": "fa fa-bullhorn"
  },
  {
   "bold": 1,
   "depends_on": "customer",
   "fieldname": "customer_name",
   "fieldtype": "Data",
   "in_global_search": 1,
   "label": "Customer Name",
   "read_only": 1
  },
  {
   "fieldname": "contact_person",
   "fieldtype": "Link",
   "label": "Contact Person",
   "options": "Contact",
   "print_hide": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "contact_display",
   "fieldtype": "Small Text",
   "in_global_search": 1,
   "label": "Contact",
   "read_only": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "contact_mobile",
   "fieldtype": "Data",
   "label": "Mobile No",
   "read_only": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "contact_email",
   "fieldtype": "Data",
   "label": "Contact Email",
   "read_only": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "territory",
   "fieldtype": "Link",
   "label": "Territory",
   "oldfieldname": "territory",
   "oldfieldtype": "Link",
   "options": "Territory",
   "print_hide": 1,
   "read_only": 1,
   "search_index": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "customer_group",
   "fieldtype": "Link",
   "label": "Customer Group",
   "options": "Customer Group",
   "print_hide": 1,
   "read_only": 1
  },
  {
   "fieldname": "col_break4",
   "fieldtype": "Column Break",
   "width": "50%"
  },
  {
   "fieldname": "customer_address",
   "fieldtype": "Link",
   "label": "Customer Address",
   "options": "Address",
   "print_hide": 1
  },
  {
   "depends_on": "customer",
   "fieldname": "address_display",
   "fieldtype": "Small Text",
   "label": "Address",
   "read_only": 1
  },
  {
   "depends_on": "customer",
   "description": "If different than customer address",
   "fieldname": "service_address",
   "fieldtype": "Small Text",
   "label": "Service Address",
   "oldfieldname": "service_address",
   "oldfieldtype": "Small Text"
  },
  {
   "collapsible": 1,
   "fieldname": "more_info",
   "fieldtype": "Section Break",
   "label": "More Information",
   "options": "fa fa-file-text"
  },
  {
   "fieldname": "company",
   "fieldtype": "Link",
   "label": "Company",
   "oldfieldname": "company",
   "oldfieldtype": "Link",
   "options": "Company",
   "print_hide": 1,
   "remember_last_selected_value": 1,
   "reqd": 1,
   "search_index": 1
  },
  {
   "fieldname": "col_break6",
   "fieldtype": "Column Break",
   "width": "50%"
  },
  {
   "fieldname": "complaint_raised_by",
   "fieldtype": "Data",
   "label": "Raised By",
   "oldfieldname": "complaint_raised_by",
   "oldfieldtype": "Data"
  },
  {
   "fieldname": "from_company",
   "fieldtype": "Data",
   "label": "From Company",
   "oldfieldname": "from_company",
   "oldfieldtype": "Data"
  },
  {
   "fieldname": "amended_from",
   "fieldtype": "Link",
   "hidden": 1,
   "ignore_user_permissions": 1,
   "label": "Amended From",
   "no_copy": 1,
   "oldfieldname": "amended_from",
   "oldfieldtype": "Data",
   "options": "Warranty Claim",
   "print_hide": 1,
   "width": "150px"
  }
 ],
 "icon": "fa fa-bug",
 "idx": 1,
 "modified": "2020-09-18 17:26:09.703215",
 "modified_by": "Administrator",
 "module": "Support",
 "name": "Warranty Claim",
 "owner": "Administrator",
 "permissions": [
  {
   "create": 1,
   "delete": 1,
   "email": 1,
   "print": 1,
   "read": 1,
   "report": 1,
   "role": "Maintenance User",
   "share": 1,
   "write": 1
  }
 ],
 "search_fields": "status,customer,customer_name,territory",
 "show_name_in_global_search": 1,
 "sort_field": "modified",
 "sort_order": "DESC",
 "timeline_field": "customer",
 "title_field": "customer_name"
}